The new Retirement Online is now available. We are proud to announce this convenient way to review your retirement account details and conduct business with NYSLRS in real time. In many cases, you’ll be able to use Retirement Online instead of sending forms through the mail or calling NYSLRS.
Registration is easy and secure. Retirement Online uses the same security safeguards used for online banking and other financial institutions. You’ll be asked a series of security questions while registering. The questions are provided by a trusted third party, and NYSLRS doesn’t store the questions or your answers.
Once you register and sign in, members, retirees and beneficiaries can access a variety of time-saving features.
Everyone can
- View benefit information. Instead of relying on your annual statement or calling our Contact Center, with Retirement Online, you can review up-to-date information about your account when it’s convenient for you.
- Update contact information. Moving? No problem. Change your address, phone number or email address at any time.
Members can
- View or update beneficiaries. It’s a good idea to keep your beneficiary designations up to date. View your selections and submit changes instantly.
- Apply for a loan. You may be eligible to take out a loan against your NYSLRS contributions. Do it quickly and conveniently with Retirement Online.
Retirees can
- View or update beneficiaries. It’s a good idea to keep your beneficiary designations up to date. View your selections and submit changes instantly.
- Generate a verification of income letter. Sometimes a business or government agency requires you to verify your pension income. Generate an official income verification letter any time you need one.
Beneficiaries can
- Generate a verification of income letter. Sometimes a business or government agency requires you to verify your pension income. Generate an official income verification letter any time you need one.
More features will be rolled out in the future. In time, members will be able to estimate their projected pension benefit and purchase service credit, while retirees will get to manage their direct deposit information and more.
Retirement Online is available weekdays, 6:30 am to 8:00 pm, and weekends, 6:30 am to 5:00 pm.
About web browsers
The recommended web browser to use for Retirement Online is Internet Explorer, but you may also use Google Chrome.
If you have an old Retirement Online account
If your Retirement Online user ID and password was created before January 4, 2017, you will need to create a new account for the new Retirement Online.
Learn more about Retirement Online
If you have any questions, please call our Contact Center at 1-866-805-0990 (or 518-474-7736 in the Albany, New York area). You may also email us using our secure contact form.
