You probably have a lot on your mind right now, but one thing you don’t need to worry about is your NYSLRS pension. Despite the turmoil in the financial markets, your retirement benefits are secure.
“I want to assure the more than one million men and women who rely on the State pension fund for retirement security that we are well-positioned to weather the ongoing volatility,” said New York State Comptroller Thomas P. DiNapoli. “To our retirees, your pensions are safe and we will continue to pay your benefits as promised.”
The New York State Common Retirement Fund, which holds and invests NYSLRS assets, has long been recognized as one of best managed and best funded public pension plans in the nation. The strength of the Fund puts NYSLRS in a good position as we navigate through the current economic turmoil.
The Fund’s professional managers take a conservative approach to investing and focus on sustained, long-term results. This approach allows the Fund to capitalize on investment opportunities in good times and cushions it against market ups and downs. In recent months, as they recognized increased volatility in the market, Fund managers began making adjustments to the Fund’s investment portfolio to prepare for an expected downturn in the economy. They are actively managing the Fund through these difficult times and are confident the markets will ultimately recover.
Thanks ! Nice to have a comfortable message. Stay safe.
Wonderful to have that kind of support, beimg a NYS Employee since 1960 it makes me proud to still be a member!
Frank J Ortiz
Glad to hear this as the rumor mongers were floating around saying no our $ were going to be held up
Thank you for this message. It’s a relief to know my pension is safe.
NYS Comptroller DiNapoli: I have been worrying that in the event that our economy worsens, due to Covid-19, that New York State retirirees will be in jeopardy! If things get really haywire, what protections would be provided for us? What alternatives?
Thanks Comptroller DiNapoli!
yours, truly, Debbie Gaston
We hear your concerns and want to assure you that the New York State Common Retirement Fund is well funded and secure. Comptroller DiNapoli serves as the trustee of the pension fund and the administrator of NYSLRS, and is committed to ensuring retirees will receive the NYSLRS pensions they’ve earned.
Thank you Comptroller DiNapoli for putting to rest a deep concern my wife and I had. We spent many sleepless nights worrying about how we would survive without our pension should anything happen to it. We worked all of lives knowing we would be secure in our senior years living on our pensions. Your commitment to assuring us not to be concerned meant so much to us. How can we ever thank you!
Thank you because the rumors were flying! Happy to hear we are secure.
Comptroller DiNapoli: I am worried that due to the Covid-19 virus, New York State retirees like myself’ are in jeopardy. If the economy goes haywire, what protections do we have? What alternatives?
Thanks for listening Comptroller DiNapoli!
yours truly, Debra Gaston
We hear your concerns and want to assure you that the New York State Common Retirement Fund is well funded and secure. Comptroller DiNapoli serves as the trustee of the pension fund and the administrator of NYSLRS, and is committed to ensuring retirees will receive the NYSLRS pensions they’ve earned.
Will we receive a retirement Check even if the state budget isn’t passed on time…
If you mean your monthly pension benefit, pension payments will continue to go out as scheduled. Pension checks will be mailed out on Monday, March 30 and direct deposit payments will be deposited on Tuesday, March 31.
We will get through this GOD BLESS AMERICA. THANK YOU NYSTATE
what about those of us who have loans through our retirement? Is there any plan for forbearance or deferment during the COVID 19 crisis?
The Retirement System’s loan program is governed by both Retirement and Social Security Law and Internal Revenue Service (IRS) Law. Both require loan payments at least quarterly, in an amount sufficient to repay the loan in full within five years from the date it was issued. If the minimum quarterly loan payment is not maintained or your loan exceeds the original five-year repayment term, we have no choice but to consider the loan to be in default.
If you are on an authorized leave of absence with your employer, the IRS allows for the suspension of loan payments for up to one year from the date of your leave or until you return to the payroll, whichever occurs first. In order to receive this deferment, you must have your employer send a fax to us, on their letterhead, indicating the date your leave began and when they predict it will end.
Please be aware, however, that if you defer your loan payments while on an authorized leave of absence, your payments will need to be recalculated and increased when the period of deferment ends in order to ensure your loan is still paid off within five years.
If you are currently repaying your loan in an amount that is higher than the minimum, you may lower the deduction to the minimum amount required. For more information about loan payments, please visit our Loans page.
Anyway can you speed Retirment hearing please.I need my pension soon as possible.Thank you
Please email the Hearings Unit at hearings@osc.ny.gov if you have questions about a hearing.
I email already couple months ago no answer no reply
We apologize for the difficulty you are having getting through to our Hearings Unit. We have asked our Hearings Unit to respond to your email.
Thank you for a ray of sunshine in dark times.
As NYS rietirees, will we be receiving a check for the stimulus package??
The stimulus package is under the authority of the federal government, not the New York State and Local Retirement System. You may want to check with the U.S. Department of the Treasury for updates regarding the stimulus package.
IIRC the Pension system payouts have nothing to do with the state budget being passed. I am pretty certain we do not have to worry about receiving our pension checks every month barring a few years of economic calamity. Even during the worst health crisis in a long time we should be fine.
I understand retirees are guaranteed their benefit, but can those of us who are 12-18 months away from retirement feel as secure the benefit we have worked toward will be there, or is it better to retire sooner than we’d planned and live with the reduced benefit?
The State pension fund is well positioned to weather the volatility in the financial markets. Your retirement benefits are secure.
Thank you for all you do! I appreciate all of those who are still working to make our payments possible during this pandemic! Please stay safe and healthy!
Thank you so much,
Natalie Moskowitz
So why is it taking so long to post on the day of payday?
If you are referring to direct deposit for retirees, the March electronic deposits are scheduled to be made today, March 31. For future payment dates, please refer to the pension payment calendar on our website.
If you are referring to the payroll for New York’s public employees, the Times Union reported that administrative employees and those at state agencies could face a delay in receiving their April 1 payment while funds are being appropriated by the State Legislative and Executive branches. Please read this State Payroll bulletin for more information.
Just a question concerning final recalculations being done. I retired 14 months ago and was told several months ago it would take 21 months. With the consultation offices closed, are those employees helping in catching up with the final recalculations or should we expect it to take even longer now?
We are continuing to provide services to our members, retirees, beneficiaries, and employers to the best of our abilities while balancing the health strategy of social distancing to limit the spread of COVID-19. We appreciate your patience during this time. If you would like to follow up on the status of your final recalculation, please email our customer service representatives using our secure contact form.
Thank you for the information
Both, my spouse and I, are members of the NYS Retirement System and not yet retired. We both mailed in a Power of Attorney Form. The form designates our ability to sign for each other and activate, each others pension, thru our signature on the appropriate documents. We downloaded the forms from your website and completed them according to instructions provided on the document. The forms were sent in a few weeks ago and we should be receiving a denial/or confirmation letter soon. My questions are as follows: The forms will enable either one of us to request each others pension to be processed, if one of us becomes incapacitated – such as due to the Corona – Virus situation. As an example, God forbid, if something was to happen to me, health wise and I ended up in the hospital – then would my spouse need to act with a signature before I passed on. How long is the approximate wait under normal circumstances for my spouse to start receiving the funds. I chose a Full Pop Up Plan for disbursement to my self and then 100% of the pension to my spouse. She chose the individual plan with no disbursement to me, if she was to pass on first. Thank you in advance for responding. PS. Keep up the excellent work as good stewards of a magnificent retirement program!
We understand your concerns. We recently posted information on our Disability webpage that you may find helpful. There are two basic types of retirement benefits; service retirement benefits and disability retirement benefits. NYSLRS members who become seriously ill may wish to file a disability retirement application in order to provide a continuing pension benefit to their beneficiary if they were to die. Eligible members may file for service retirement, however, a service retirement must be on file with NYSLRS at least 15 days prior to the retirement date, and a service retirement cannot be cancelled if the date of retirement has passed. If you have specific questions about your options and receiving these benefits, please email our customer service representatives using the secure email form on our website.
Thank you for your hard work and information
Being that our State is $6 Billion dollars in the red this year even before this pandemic outbreak, and now tax receipts are severely reduced due to business shutdowns, the only solvent area of our state government is our pension system. The State Constitution protects our pensions. Where is the State going to make up the severe budget shortfall? Tax increases, budget cuts, or a combination of both? People are already leaving our state in droves because it’s the highest taxed state in the nation.
Can the State use our pension funds for the huge budget shortfalls Gov. Cuomo is already talking about.
Under New York State law, Comptroller Thomas P. DiNapoli is the sole trustee of the New York State Common Retirement Fund, which holds the assets of the Retirement System on behalf of members, retirees and beneficiaries. Fund assets cannot be diverted to the State General Fund or used for any other purposes other than paying pension benefits.
Thank you for the response. I have full faith in how our comptroller handles my pension
Thank you for the quick response and thank you for your dedication of protecting retirees.
thanks for a great job protecting our pensions
Have been becoming increasingly concerned about the Executive branch putting it’s hand into the Pension Fund. How good it is to have the Comptroller’s assurances that it cannot be done. Great job of communication on this web site and great job in managing the portfolio. You make me proud.
Thank you for reassuring the security of the pension funds, and for your hard work! Keep safe!
Rumor has it that our Governor Cuomo wants to BORROW millions from the NYS Retirement System. Rumor also has it that Cuomo claims that money in the NYS Retirement system is funded by NYS so as a Governor, he is has access to it.
Is there any truth in any way that any of this is true? Is this a possibility that he is able to do this since rumor has it his father Mario Cuomo, did it in the past?
Under New York State law, Comptroller Thomas P. DiNapoli is the sole trustee of the New York State Common Retirement Fund, which holds the assets of the Retirement System on behalf of members, retirees and beneficiaries. Fund assets cannot be diverted to the State General Fund or used for any other purposes other than paying pension benefits.
So why are you loaning pension fund money for small business loans?
Whenever prudent, as part of the Fund’s investment strategy, the Comptroller guides the Fund to invest in New York-based business ventures, companies and other programs that spur economic growth and create and retain jobs. The Fund carefully weighs the risk and benefit of every investment, including the Comptroller’s recent announcement of $50 million toward small business relief and job retention. For more information about the Fund’s investment strategies, please visit our website at https://www.osc.state.ny.us/pension/index.htm.
Any word on possible early retirement incentives due to the financial strain of the health crisis?
We understand your uneasiness. At this time, we’re not aware of any discussions about statewide retirement incentives. The New York State Legislature (not NYSLRS) occasionally enacts these retirement incentive programs, which are approved by both houses and signed into law by the Governor. The Retirement System administers programs that are signed into law. We’ll notify your employer if the Legislature makes a State incentive program available.
Thank you to Comptroller Thomas DiNapoli & those responsible for our pension program. You guys are doing a fantastic job of keeping our pension funds solvent. Keep up the great work. It’s well appreciated!
Thank you for this reassurance at this shaky and vulnerable time! So appreciate it.
Remember back in the 70s the city wanted too borrow money from retirement system! Thankfully the pension system held fast and it didn’t happen. The money would have been lost forever! Keep up the great job all of you at the retirement system are doing .
I would be interested to know how much of the investments are tangled up with China
Ur right mary ellen…trump made statement today in regards to pensions being invested w china needs to stop?
Thank You Your office is doing a brilliant job.
We all need to be thankful that Comptroller DiNapoli is at the helm. If I remember correctly during the last economic crises the Governor was looking into taping into the Retirement fund. The one man who successfully stopped it was DiNapoli .
This is welcoming news and updates, thank you for addressing our concerns at this time of uncertaincy.
Thank you Mr,DiNapoli for protecting my pension. You are appreciated.
Thanks for the update and all you do, I really appreciate it.
Senate Majority Leader McConnell recently mentioned giving the State’s the option of filing for bankruptcy in lieu of receiving Federal Funds. How will “The Fund” and benefits be affected if the State chooses this Option?
Under New York State law, Comptroller Thomas P. DiNapoli is the sole trustee of the New York State Common Retirement Fund, which holds the assets of the Retirement System on behalf of members, retirees and beneficiaries. The Fund’s assets cannot be diverted to the New York State General Fund or used for any other purposes other than paying pension benefits.
What is the current total of the pension fund as of March 31st, 2020? Has it been reported yet?
It was $210 billions on March 31st, 2019.
The March 31, 2020 pension fund value has not been reported yet, but we recommend you visit the New York Common Retirement Fund page for future updates.
If New York state should ever file bankruptcy, could that effect the benifits of those of us who are already retired ? In other words, can a bankruptcy court order our monthly benifits reduced or taken away ?
Under New York State law, Comptroller Thomas P. DiNapoli is the sole trustee of the New York State Common Retirement Fund, which holds the assets of the Retirement System on behalf of members, retirees and beneficiaries. The Fund’s assets cannot be diverted to the New York State General Fund or used for any other purposes other than paying pension benefits. A NYSLRS pension is a guaranteed lifetime benefit protected by law and the State Constitution.
When the Pandemic started, I had visions of dire financial ruin and my pension going out the window! Thank you, Mr. DiNapoli, for reading the situation.
Judith Stocker
Thank you, Mr. DiNapoli, for easing my mind about my retirement penson. Thoughts of financial ruin filled my mind since this Pandemic began. Now I don’t have to lose sleep over this.
Thank you for your explanations and assurances, and for all the work that supports the system. It’s been a worrisome time recently, and your responses have helped.
If NYS files for bankruptcy does that affect the NYS pension in any way?
Under New York State law, Comptroller Thomas P. DiNapoli is the sole trustee of the New York State Common Retirement Fund, which holds the assets of the Retirement System on behalf of members, retirees and beneficiaries. The Fund’s assets cannot be diverted to the New York State General Fund or used for any other purposes other than paying pension benefits. A NYSLRS pension is a guaranteed lifetime benefit protected by law and the State Constitution.
Hello Comptroller, any chance to give 2 years additional service for tier 4 members ?
At this time, we’re not aware of any discussions about statewide retirement incentives. The New York State Legislature (not NYSLRS) occasionally enacts these retirement incentive programs, which are approved by both houses and signed into law by the Governor. The Retirement System administers programs that are signed into law. We’ll notify your employer if the Legislature makes a State incentive program available.
The nys pension is constitutionally guaranteed but not financially guaranteed, is that correct?
We hear your concerns and want to assure you that the New York State Common Retirement Fund is well-positioned to weather the ongoing volatility.
Like all investors, the Fund has faced challenges this year. Fortunately, it’s well-funded and the benefits of public workers are secure. The more than one million men and women who rely on the state pension fund for retirement security can rest assured that the Fund is well-positioned to weather the ongoing volatility. Retiree pensions and benefits will continue to be paid as promised.
Comptroller DiNapoli, who serves as the trustee of the pension fund and the administrator of NYSLRS, is committed to ensuring retirees will receive the NYSLRS pensions they’ve earned.
Because of the shut down, will there be a delay in getting your final calculations?
We are continuing to provide services to our members, retirees, beneficiaries, and employers to the best of our abilities while balancing the health strategy of social distancing to limit the spread of COVID-19. We appreciate your patience during this time. If you would like to follow up on the status of your final calculation, please email our customer service representatives using our secure contact form.
God Bless you Mr. DiNapoli. You are a shinning star in all this darkness going on around us. Thank you for handling the funds of NYS retirees in such a reponsible manner. You continue to do a great job managing this for all the employees that rely on it for income now and who will rely on this fund in the future. Don’t know how this will go on when you retire.
What about with the 50 million for the business loans that I just read about today? Will that have an impact in the pension?
Whenever prudent, as part of the Fund’s investment strategy, the Comptroller guides the Fund to invest in New York-based business ventures, companies and other programs that spur economic growth and create and retain jobs. The Fund carefully weighs the risk and benefit of every investment, including the Comptroller’s recent announcement of $50 million toward small business relief and job retention. For more information about the Fund’s investment strategies, please visit our website at https://www.osc.state.ny.us/pension/index.htm.
I am so happy to be in the NYSLRS. I know Mr DiNapoli will do the right thing and weather this storm for us. We will definitely make it through this crazy time and thank you NYSLRS.
I understand that current NYS law does not allow the removal of funds by other branches of the government, however, laws can be changed and since the same party dominates both executive and legislative branches the current law can easily be changed. Has there been any talk of this happening?
Still still waiting on my recalculation/adjustment. I retired 1/18/19. Will Covid19 slow this process even more??
We apologize for the delay. Your message is important to us and we have sent you a private message in response.
I understand the the pension fund loaned the PPP 50 million dollars from the pension fund. I just read in “The Times”, a Putnam county paper that you are considering another $100 Million. Is that true ?
The $50 million announcement is not a new investment for the Fund. It is a continuation of an existing program begun in 1987 and in partnership with the NY Business Development Corp., now renamed as Pursuit Lending.
It is a positive for New York when we can get a safe, consistent return on an investment and at the same time do something good for our state. We have high investment standards, which is why we are among the best funded of all state pension plans in the nation. For more information about the Fund’s investment strategies, please visit our website.
If this 50 million announcement is in anyway shape or form a loan to any branch of government I would not considerate it a safe investment. So I have a simple 2 part question. Is NY Business Development Corp/ Pursuit Lending a government run organization or a bridge to provide money to any government organization such as NY state. Second question is the NYSLRS fund loaning money to this organization. Looking forward to your response.
Concerned Retiree,
Mike
These are loans to small businesses, not to New York State or any government agency, as part of an investment program that has been in existence for more than 30 years.
What happens if Cuomo tries to open the NYS Constitution and alters the safeguards to his hands on money to use on his agenda
Any change to the New York State Constitution must first be approved by two separately elected Legislatures before going to a statewide vote.
and yet I am hearing that the Governor now has access to these funds. is this true?
The Governor does not have access to the money in the pension fund.
In the past, every State comptroller has blocked an attempt to use the Fund as a source of money for the State. No one is trying to divert money from the Fund, but if there is such an attempt, Comptroller DiNapoli will fight it.
What if NYS declares bankruptcy ?
The pension fund is independent of the New York State budget.
Has control of the Retirement Fund been given to Governor Cuomo?
No. Comptroller DiNapoli is the sole trustee of the New York State Common Retirement Fund, and he has a fiduciary responsibility to manage its assets on behalf of NYSLRS members, retirees and beneficiaries.
The Pension Fund cannot be used by the Governor or the Legislature to balance the State budget. In the past, every State comptroller has blocked an attempt to use the Fund as a source of money for the State. No one is trying to divert money from the Fund, but if there is such an attempt, Comptroller DiNapoli will fight it.
Dear Comptroller DiNapoli, Governor Cuomo has said that due the the Corona Virus, he was compelled to spend the entire State budget. There also seems to be little concern on the part of the Federal Government to bail the States out of their fiscal crisis. The Senate Majority Leader stated he will not fund any State retirement funds when they vote on the next stimulus package. If in fact, once the Federal Government has made it final decision, and the State of New York is not given sufficient funds, is it possible that the New York State Common Retirement Fund be compromised and our retirement put in jeopardy, or in the alternative be substantially reduced. Thank you for your anticipated response.
The Pension Fund cannot be used by the Governor or the Legislature to balance the State budget. In the past, every State comptroller has blocked an attempt to use the Fund as a source of money for the State. No one is trying to divert money from the Fund, but if there is such an attempt, Comptroller DiNapoli will fight it.
Is there still no talk of a retirement incentive? I hear there is a bill for NYS teachers in the senate and Orange County Employees are getting some type of retirement offers. It would make absolute sense to pay people from the substantial retirement fund than to keep them on payroll.
At this time, we’re not aware of any statewide retirement incentives. The New York State Legislature (not NYSLRS) occasionally enacts retirement incentive programs, which are approved by both houses and signed into law by the Governor. The Retirement System administers programs that are signed into law. We’ll notify your employer if the Legislature makes a State incentive program available and use our social media sites to provide incentive-related info.
What if Governor Cuomo issues an executive order to compel Mr. DiNapoli to give control of the pension fund him?
I am glad to hear that no one is trying to divert money from the Fund, but if there is such an attempt, Comptroller DiNapoli will fight it. I still have concerns because in the past, some administrations have tried to raid our pension fund. Thank you Comptroller DiNapoli.
I recently received this letter from US Senator Rich Scott (R) Florida, and or his campaign staff. They have made some serious allegations and I would appreciate your commenting on. I have also read we have come to rely on Comptroller DiNapoli who has performed an outstanding job in our behalf. Could there arise a situation whereby he might consider to change his position and assist NYS in their plight should it become fiscally necessary? The letter read as follows: “I’m leading the fight among Republicans in the Senate to stop bailouts for liberal states like New York and California. Last month I sent a letter to President Trump, along with some of my colleagues, saying that we shouldn’t use your taxpayer dollars to bail out liberal politicians who refuse to make tough choices.
Florida is a shining example of how other states should run their budgets – we always balanced our budget when I was governor, without borrowing more money, and we never dreamed of asking the federal government to bail us out. Please, join me in telling Congress that Florida should not be responsible for failed liberal economic policies.
It is nothing short of shameful that some states are demanding that we use your taxpayer dollars as a piggybank for expenses that have nothing to do with responding to the Coronavirus.
States like New York are calling for billions in unrestricted aid — not just money for Coronavirus recovery, but to pay off their debts and fund their pension. New York’s rainy day fund is one of the lowest in the nation, and the state owes over $450 billion in unfunded pension and post-employment benefits.” My question is, can we be reassured that Comptroller DiNapoli will keep our pension safe. Many of us are retired and this is our only income. Needless to say, hearing news like this is quite stressful.
The information contained in the letter you received about the New York State Retirement System is not accurate. In fact, Comptroller DiNapoli on his Twitter page responded directly to Senator Scott on April 30th. The Comptroller stated that Senator Scott “either needs a calculator or a sharper pencil. He gets a number of things wrong in attacking Governor Cuomo. Our state’s pension fund is regularly ranked as one of the nation’s best funded, significantly more than Florida’s fund.” As the Comptroller mentioned in his response, Independent pension system analysts, such as the Pew Charitable Trusts, have long recognized NYSLRS as one of best-managed and best-funded public retirement systems in the nation.
In December 2019, Millman, Inc., an independent financial consulting firm, released a study of the 100 largest U.S. pension plans. That report shows the New York State Employees’ Retirement System (ERS) was 98.2 percent funded and the Police and Fire Retirement System (PFRS) as 96.9 percent funded. By comparison, the Florida State Retirement System was 84.3 percent funded.
Comptroller DiNapoli is the sole trustee of the New York State Common Retirement Fund, which holds and invests the NYSLRS assets used to pay pensions. The Fund is completely independent of the New York State budget and cannot be used by the Governor or the Legislature for budget relief.
While the Fund has been impacted by this largely unprecedented crisis, it remains strong. The Fund’s diversified investment strategy is designed for the long-term, allowing it to take advantage of growth opportunities in good times, which helps it to better navigate through hard times.
THANK YOU FOR TAKING THE TIME TO CLEAR UP THE FALSE STATEMENTS MADE BY SENATOR SCOTT. I AM SO PLEASED TO HEAR THAT COMPTROLLER DiNAPOLI RESPONDED TO SCOTT. KNOWING SCOTT, HE COULD NOT CARE LESS IF HIS STATEMENTS WERE TRUE OF FALSE. AS THIS IS AN ELECTION YEAR HE IS LOOKING TO PUT THE STATE OF FLORIDA IN THE REPUBLICAN COLUMN. JUST ANOTHER ONE OF HIS MANY UNTRUTHS. I HOPE HE AT LEAST READ THE COMPTROLLERS RESPONSE.
While I not sure of the validity of this statement, I was told that the governor, several days ago, ordered death benefits to be paid out of the pension system to the estates of our heroes on the front lines who otherwise would not be eligible to receive it. I believe, with all my heart, that our brave military personnel deserve everything we can give them, and then some. With that said, I am a bit concerned that, IF TRUE, it is a breach of the strict rule that has been followed for the use of the retirement fund. I believe, both the State and Federal should do all they can to compensate the surviving families whose loved one made the ultimate sacrifice for all of us. Can you comment on this matter. As I said in my opening statement, I do not know if this matter is factual. Can you shed some light on it. Thank you.
Please be assured that what you were told is NOT true. On Saturday, Governor Cuomo signed into law an amendment to the Retirement and Social Security Law (RSSL) that had been approved by both houses of the Legislature. That legislation ensures that survivors of some NYSLRS members who died from COVID-19 will be eligible for an accidental death benefit. No where in this legislation does it require NYLSRS to pay monies to the beneficiaries of non-NYLSRS members and retirees, including military personnel. We want to be clear, the only people this legislation authorized to be paid an accidental death benefit to by NYSLRS are the beneficiaries of certain NYSLRS members and retirees.
We will be posting full details about this legislation on social media soon.
I just called the system is saying I have a open service case opened May 9th 2020, I didn’t open any service case, what do I do??
Unfortunately, the NYSLRS social media team does not have access to your personal account information. For help with Retirement Online, please call our customer service representatives at 1-866-805-0990 (or 518-474-7736 in the Albany, NY area), press 2, then follow the prompts. One of our representatives will review your account and respond to your questions. The Call Center is open Monday through Friday from 7:30 am – 5:00 pm.
i cant set up a retirement account, site says i am not recognized….i’ve ony been in state service 31 years..phone is useless
We’re sorry you could not reach us. Your message is important to us and we have sent you an email in response.
We’ve been informed that a NYSLRS customer service representative contacted you. We’re glad they were able to help.