6 thoughts on “Retirement Online Tools and Tips

  1. Rebecca

    I have been trying to get my online account unlocked for several days, however, when I call the number, I receive a message telling me that the wait is 88 mins (1st attempt/day 1), 58 minutes (2nd attempt/day 2) and 80 mins (3rd attempt/day 3). I can’t wait that long – are there other ways to do this?

    1. NYSLRS

      We apologize for the trouble you had trying to reach our Call Center. Your message is important to us and we have sent you a private message in response.


    I have following questions on Completing Online “Application for Service Retirement” Form RS6037.
    1. – Item 12, How do I put my signature on line? Online
    2. – Item 13 How the “Acknowledgement will be Completed by Notary Public”? Online
    3. How Do I upload the Copy my Passport showing my Date of Birth and Copy of Passport of my beneficiary,
    4. Can I complete the Form and send it by Certified Mail to Albany office? Pl confirm the mailing address

    1. NYSLRS Post author

      You can file for a NYSLRS service retirement benefit using Retirement Online. Sign in to your account and click the green “Apply for Retirement” button in the ‘My Account Summary’ section. If you don’t have an account, go to the Sign In page and click the “Sign Up” link under the “Customer Sign In” button.

      An online retirement application does not need to be notarized and does not require a signature. If you have access to a scanner, you can scan the proof of your date of birth and upload it as part of the online application process.

      Yes, you can complete and mail us an Application for Service Retirement (RS6037) instead of filing online. If you mail your application, we recommend you use certified mail, return receipt requested. You can mail your application and related documents to NYSLRS, 110 State Street, Albany, NY 12244-0001.

      If you have questions or need further assistance, please email our customer service representatives using our secure email form. One of our account representatives will be able to answer your questions. Filling out the secure form allows them to safely contact you about your personal account information.

    1. NYSLRS

      You can change the amount of your federal withholding by completing and submitting a W-4P form.

      If you prefer to have a copy mailed to you, you can request the form from our automated phone line by calling 1-866-805-0990 (or 518-474-7736 in the Albany, New York area), pressing 2, then following the prompts.

      Retirement Online is the easiest way to check your current withholding amount. If you don’t already have an account, go to the Sign In page and click the “Sign Up” link under the Customer Sign In button. You can also get that information using the automated phone line described above.

      After you submit your W-4P form, NYSLRS will calculate your withholding amount based on the information you provide and current federal tax tables. To estimate how much will be withheld from your pension each month, you can use our federal tax withholding calculator.


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